Learn and get information on Identity Verification, Fraud Detection, Improving the Customer Experience and more with the on-demand webinars below.
Financial Services: Ensuring a Strong Digital Fraud Detection Strategy in 2023
In today’s digital economy, it has never been so easy to connect online; from applying for a loan, booking travel, to making a one-click payment. Unfortunately, as our online activities surge, so too do fraudulent schemes. In the past 12 months, one in four APAC consumers have fallen victim to fraud. Within the financial services sector, […]
Reducing Transaction Friction and Fraud
Friction is anything that slows down consumers’ online shopping experiences — from sign-ups and onboarding to selecting a shipping option. Shoppers disdain friction, but merchants require it to consummate a transaction and prevent fraud. In this 20-minute streaming webinar (plus a free companion ebook), we’ll explain how merchants minimize friction to close more sales while […]
Stopping Fraud and Promo Abuse at Account Opening
Traditional forms of fraud and promo abuse often begin before transaction, but assessing risk at account opening requires a particular balance between user experience and risk management. Organizations tend to focus on direct or “hard” fraud losses, while “soft” fraud like promo exploitation are often overlooked. Yet, promo fraud — the fraudulent exploitation of promotional […]
KYC is Not Enough: Three Ways to Supercharge Your Onboarding
The data collected in the Know your Customer (KYC) process shouldn’t be the only information financial institutions rely on to approve clients and mitigate fraud risk. Traditional tools were designed to stop money laundering and terrorism, not determine whether someone is who they claim to be. This means it’s increasingly important that businesses implement more […]
How to Make Shopping Easy for Good Customers While Blocking Fraudsters
Online retailers can increase sales and win customer loyalty by making it quick and easy to complete a transaction. But they also don’t want to make it easy for criminals to commit fraud. There’s a balancing act between good customer experience and robust fraud prevention. Retailers can minimize hassles for legitimate consumers while preventing fraud […]
Balancing Customer Experience and Fraud Prevention: What's the Secret?
How do you fight fraud effectively without your customers noticing? You’ll learn the secret to finding the balance between customer experience and fraud prevention, and how to build and execute a single strategy that will hit KPIs for both. During this webinar, we discuss the mistakes companies make when developing a customer-centric fraud prevention strategy—and […]
Stop Promo Abuse & Increase Your Revenue
Free trials, sign-up codes, and referral bonuses are popular promotions to attract customers. But the promo abuse and fraudulent use of those vehicles by shoppers cost merchants big bucks. In this 20-minute streaming webinar, we’ll address common types of promo fraud and how merchants can identify, track, and prevent them. Watch this on-demand webinar to […]
Fight Fraud and Approve Good Customers with Manual Review
The cost to ecommerce merchants of declining good customers is 13 times more than actual fraud. It’s a massive problem — impacting billions of dollars in revenue annually. As more merchants enter the eCommerce ecosystem, shops large and small must be equipped with the tools to identify fraudulent orders before they become costly chargebacks. In this 20-minute […]
Optimising Fraud Management in the Digital First Economy
As fraudsters become more sophisticated and target businesses even earlier in the transaction process, merchants need to optimise their fraud systems to weed out bad customers and bad transactions alike, without compromising the experience for good customers.