Resources

Case Studies

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Balancing Customer Experience and Fraud Prevention Customers

Case Study

Match Point with Status Match

Status Match launched in 2020 as an automated status matching platform that helps airlines and hotels acquire high-value loyalty customers. Status Match provides the technology to seamlessly allow customers to match their status when switching to a new airline or hotel loyalty program. After integrating Ekata’s solutions, with a strong focus on network scoring, Status Match […]

10.24.2022
Bunking Case Study

Case Study

Bunking Case Study

Bunking is a social marketplace that connects like-minded people through flexible shared living stays and once-in-a-lifetime travel experiences. Users can leverage Bunking’s technology to connect with a group of people for a curated, affordable, and revolutionary shared living experience.

2.2.2022
Buy Now, Pay Later Fraud

Case Study

How This Global Buy Now, Pay Later Company Optimized Their Customer Experience While Blocking Fraud

Our customer is a global Fintech company providing a Buy Now, Pay Later (BNPL) payment platform to retailers by offering consumers an installment payment method. Operating in a highly competitive industry that is expected to grow by 41.7% on an annual basis in 2021, they wanted to optimize their onboarding workflow to reduce friction for […]

8.5.2021

Datasheets

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Simulating Obfuscated Emails with Ekata Data

Datasheet

Analysis: Simulating Obfuscated Emails with Ekata Data

With iOS 15 and iCloud+, obfuscated emails no longer require SSO integration, and they no longer distinguish between normal and obfuscated emails. Would this feature make it harder to confirm identity in the Ekata Identity Engine?

10.14.2021
Better Customer Experience Starts with Ekata Identity Network

Datasheet

Better Customer Experience Starts with Ekata Identity Network

Fraudsters are getting smarter and are constantly changing their tactics to find new ways to commit fraud. It’s relatively easy for them to hack into someone’s account and get pieces of personally identifiable information (PII); however, it’s much harder for a fraudster to mimic a target’s authentic online behavior.

7.13.2021
Model Risk Management

Datasheet

Model Risk Management Document

The Confidence Score is a feature in our global identity verification solutions: Identity Check API and Pro Insight manual review tool.

12.23.2019

Reports

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Holiday Planning Digital Commerce 360

Report

Digital Commerce 360 Report - 2021 Holiday Planning

In this report from industry expert Digital Commerce 360, you'll hear from fellow retailers on how they are preparing to navigate shipping and supply chain challenges, address labor shortages, and invest in omnichannel and website performance ahead of the busy peak season.

8.23.2021
Leadership,teamwork,And,Courage

Report

The Gartner CARTA Approach for Building Successful Fraud Strategies for Digital Channels

By 2024, more than 33% of digital commerce merchants and banks will have implemented a CARTA (Continuous and Adaptive Risk and Trust Assessment) approach for % fraud management to reduce fraud rates and to improve customer retention.

3.23.2021
Mobile ecommerce

Report

PSD2: How machine learning can help PSPs to meet modern consumers’ digital demands

Watch this on-demand webinar to learn what research shows about consumers’ unforgiving nature when it comes to speed, fraud protection and trust, and how data and machine learning can help PSPs improve consumers’ digital experiences.

5.23.2020

Webinars

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Stopping Fraud and Promo Abuse at Account Opening

Webinar

Stopping Fraud and Promo Abuse at Account Opening

Traditional forms of fraud and promo abuse often begin before transaction, but assessing risk at account opening requires a particular balance between user experience and risk management. Organizations tend to focus on direct or “hard” fraud losses, while “soft” fraud like promo exploitation are often overlooked. Yet, promo fraud — the fraudulent exploitation of promotional […]

9.28.2022
Onboarding and Mitigating Fraud Risk

Webinar

KYC is Not Enough: Three Ways to Supercharge Your Onboarding

The data collected in the Know your Customer (KYC) process shouldn’t be the only information financial institutions rely on to approve clients and mitigate fraud risk. Traditional tools were designed to stop money laundering and terrorism, not determine whether someone is who they claim to be. This means it’s increasingly important that businesses implement more […]

9.6.2022
Make Shopping Easy while Blocking Fraud

Webinar

How to Make Shopping Easy for Good Customers While Blocking Fraudsters

Online retailers can increase sales and win customer loyalty by making it quick and easy to complete a transaction. But they also don’t want to make it easy for criminals to commit fraud. There’s a balancing act between good customer experience and robust fraud prevention. Retailers can minimize hassles for legitimate consumers while preventing fraud […]

8.18.2022