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Match Point with Status Match
Status Match launched in 2020 as an automated status matching platform that helps airlines and hotels acquire high-value loyalty customers. Status Match provides the technology to seamlessly allow customers to match their status when switching to a new airline or hotel loyalty program. After integrating Ekata’s solutions, with a strong focus on network scoring, Status Match […]
Bunking Case Study
Bunking is a social marketplace that connects like-minded people through flexible shared living stays and once-in-a-lifetime travel experiences. Users can leverage Bunking’s technology to connect with a group of people for a curated, affordable, and revolutionary shared living experience.
How This Global Buy Now, Pay Later Company Optimized Their Customer Experience While Blocking Fraud
Our customer is a global Fintech company providing a Buy Now, Pay Later (BNPL) payment platform to retailers by offering consumers an installment payment method. Operating in a highly competitive industry that is expected to grow by 41.7% on an annual basis in 2021, they wanted to optimize their onboarding workflow to reduce friction for […]
Analysis: Simulating Obfuscated Emails with Ekata Data
With iOS 15 and iCloud+, obfuscated emails no longer require SSO integration, and they no longer distinguish between normal and obfuscated emails. Would this feature make it harder to confirm identity in the Ekata Identity Engine?
Better Customer Experience Starts with Ekata Identity Network
Fraudsters are getting smarter and are constantly changing their tactics to find new ways to commit fraud. It’s relatively easy for them to hack into someone’s account and get pieces of personally identifiable information (PII); however, it’s much harder for a fraudster to mimic a target’s authentic online behavior.
Digital Commerce 360 Report - 2021 Holiday Planning
In this report from industry expert Digital Commerce 360, you'll hear from fellow retailers on how they are preparing to navigate shipping and supply chain challenges, address labor shortages, and invest in omnichannel and website performance ahead of the busy peak season.
The Gartner CARTA Approach for Building Successful Fraud Strategies for Digital Channels
By 2024, more than 33% of digital commerce merchants and banks will have implemented a CARTA (Continuous and Adaptive Risk and Trust Assessment) approach for % fraud management to reduce fraud rates and to improve customer retention.
PSD2: How machine learning can help PSPs to meet modern consumers’ digital demands
Watch this on-demand webinar to learn what research shows about consumers’ unforgiving nature when it comes to speed, fraud protection and trust, and how data and machine learning can help PSPs improve consumers’ digital experiences.
Stopping Fraud and Promo Abuse at Account Opening
Traditional forms of fraud and promo abuse often begin before transaction, but assessing risk at account opening requires a particular balance between user experience and risk management. Organizations tend to focus on direct or “hard” fraud losses, while “soft” fraud like promo exploitation are often overlooked. Yet, promo fraud — the fraudulent exploitation of promotional […]
KYC is Not Enough: Three Ways to Supercharge Your Onboarding
The data collected in the Know your Customer (KYC) process shouldn’t be the only information financial institutions rely on to approve clients and mitigate fraud risk. Traditional tools were designed to stop money laundering and terrorism, not determine whether someone is who they claim to be. This means it’s increasingly important that businesses implement more […]
How to Make Shopping Easy for Good Customers While Blocking Fraudsters
Online retailers can increase sales and win customer loyalty by making it quick and easy to complete a transaction. But they also don’t want to make it easy for criminals to commit fraud. There’s a balancing act between good customer experience and robust fraud prevention. Retailers can minimize hassles for legitimate consumers while preventing fraud […]