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  • Balancing customer experience and fraud prevention in the financial services industry

    Blog

    Balancing customer experience and fraud prevention in the financial services industry

    In today’s hyperconnected, diverse digital world, financial institutions face a daunting challenge: how to deliver seamless, friction-free experiences to their customers while safeguarding against an ever-evolving landscape of fraud. In…

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  • Measure transaction risk with Identity Risk Scores

    Blog

    Measure transaction risk with Identity Risk Scores

    When it comes to measuring transaction risk, the more transactions there are to parse, the harder it is for fraud and compliance experts. This is what makes back-to-school and other…

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  • Card testing fraud explained: How merchants can respond

    Blog

    Card testing fraud explained: How merchants can respond

    When it comes to retail fraud prevention, every transaction matters, no matter how small. A declined credit card purchase of a few dollars or even a few cents can be…

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  • Return fraud: The $100 billion problem facing retailers

    Blog

    Return fraud: The $100 billion problem facing retailers

    E-commerce shopping provides convenience and ease to customers in the busy modern world. One of the conveniences of online shopping is the ability to quickly return products by mailing them…

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  • Return fraud: What to look for and how to prevent it

    Blog

    Return fraud: What to look for and how to prevent it

    As worldwide e-commerce sales continue to grow, e-commerce fraud also increases. One type is return fraud and abuse. It’s so prolific that the National Retail Federation (NRF) estimates more than…

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  • What is chargeback fraud?

    Blog

    What is chargeback fraud?

    Chargebacks serve as consumer protection, allowing cardholders to dispute fraudulent or incorrect transactions and receive refunds from their bank. While chargebacks safeguard consumers, they can pose challenges for merchants. At…

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  • Essential considerations for small businesses moving online

    Blog

    Essential considerations for small businesses moving online

    For any small business owner looking to expand their presence online, one pressing question looms – how can you protect your business from fraud without creating unnecessary friction for customers?

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  • The guide to winning the battle against chargeback fraud

    Blog

    The guide to winning the battle against chargeback fraud

    Discover the impact of chargeback fraud on businesses worldwide and minimize the risk of chargeback fraud with practical tips and strategies.

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  • Five industry best practices to preventing e-commerce fraud in 2024

    Blog

    Five industry best practices to preventing e-commerce fraud in 2024

    E-commerce fraud is a growing threat, and staying ahead of increasingly sophisticated fraudsters is critical for businesses of all sizes. Protecting your bottom line and your customers requires a multi-layered…

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  • Understanding DORA’s vision for a resilient financial network

    Blog | Mastercard

    Understanding DORA’s vision for a resilient financial network

    The Digital Operational Resilience Act (DORA) was not written with the solutions of a global payment network in mind. One look at its regulatory provisions suggests it might as well have been.…

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  • Why an address verification service is for payment providers and banks

    Blog

    Why an address verification service is for payment providers and banks

    As we have outlined in previous blogs, both address verification service (AVS) and address validation service are vital to any business that serves customers online, regardless of industry. Indeed, risky…

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