Balancing customer experience and fraud prevention in the financial services industry
In today’s hyperconnected, diverse digital world, financial institutions face a daunting challenge: how to deliver seamless, friction-free experiences to their customers while safeguarding against an ever-evolving landscape of fraud. In…
Understanding synthetic identity fraud: Challenges and solutions in the digital age at Mastercard Identity Connect London
In the realm of digital security, synthetic identity fraud poses a significant threat to individuals and organizations alike. This sophisticated form of fraud combines genuine and altered personally identifiable information…
Card testing fraud explained: How merchants can respond
When it comes to retail fraud prevention, every transaction matters, no matter how small. A declined credit card purchase of a few dollars or even a few cents can be…
Americans lost $12.5 billion to scams in 2023 — and the rise of AI will only accelerate the problem. Today’s fraudsters routinely use AI tools to clone individuals’ voices, create…
What do inefficient manual fraud reviews really cost you?
The next generation of cyber fraud will be defined by AI. Fraudsters are already using deepfake technology to manipulate employees into making lucrative transactions and creating fictitious, synthetic identities that…
Why you can’t rely on CPF checks alone for digital identity verification in Brazil
As the global economy’s digital transformation accelerates those that do not keep pace with this digitization will leave themselves vulnerable to fraudsters who are getting more sophisticated and taking advantage…
What is synthetic identity fraud and how does synthetic identity theft work?
5.18 billion – that’s the internet population of the world as of April 2023. Every day, billions of users access new digital services—from ordering food on their favorite app to digitally…
The 4 types of digital identity verification — and how to know which is right for your business
Learn about four of the most effective digital identity verification solutions that will keep your trusted users’ identities secure in this article from Mastercard.
Return fraud: The $100 billion problem facing retailers
E-commerce shopping provides convenience and ease to customers in the busy modern world. One of the conveniences of online shopping is the ability to quickly return products by mailing them…
How to identify fraud and enhance security measures with behavioral analytics
Barely two months into 2024 security researchers have already identified what is being reported as “the mother of all breaches,” with more than 26 million records hacked worldwide from major…
Return fraud: What to look for and how to prevent it
As worldwide e-commerce sales continue to grow, e-commerce fraud also increases. One type is return fraud and abuse. It’s so prolific that the National Retail Federation (NRF) estimates more than…