Vesta's ultimate guide to chargeback prevention - Ekata, a Mastercard company

The ultimate guide to chargeback prevention

Our partner Vesta discusses the key distinctions between chargeback and friendly fraud and how to protect your business from both.

Customer chargebacks present a significant challenge for online merchants, impacting customer relationships and revenue. In light of the escalating credit card fraud, with friendly fraud accounting for up to 60% of all chargeback fraud, it is important for merchants to prioritize effective prevention strategies.

In this article, our partners at Vesta answer the following and more:

  • What are the consequences of chargeback problems for online merchants?
  • How can merchant errors contribute to chargebacks, and how can they be prevented?
  • What are the different types of chargeback fraud, including criminal fraud and friendly fraud?
  • What strategies can be implemented to prevent chargeback fraud?
  • When and how should businesses seek professional help for chargeback prevention?

Click here to read the full article at Vesta.io

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