Balancing Customer Experience and Fraud Prevention

Balancing Customer Experience and Fraud Prevention: What’s the Secret?



How do you fight fraud effectively without your customers noticing? You’ll learn the secret to finding the balance between customer experience and fraud prevention, and how to build and execute a single strategy that will hit KPIs for both.

During this webinar, we discuss the mistakes companies make when developing a customer-centric fraud prevention strategy—and reveal the three actionable tactics that can deliver a huge impact in a short amount of time.

Watch this on-demand discussion to learn about:

  • What is a transaction risk profile, and why does it matter?
  • What stages of the customer journey matter when it comes to stopping fraud?
  • What is the best way to collect, and make use of, internal data?
  • What is the proper role of the human fraud analyst in an age of increasingly complex threats?
  • And more!

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