Contact

Home Resource Customer Experience Page 2

Resources Tagged

Customer Experience

  • Enhance customer experience with holistic fraud prevention strategies

    Webinars

    Enhance customer experience with holistic fraud prevention strategies

    Don’t let fraudsters exploit vulnerabilities in your defenses. Watch our on-demand webinar to discover effective approaches for combating fraud without creating friction for your genuine customers. In this webinar, we’ll…

    Learn more
  • How strategic friction lets brands balance security and convenience

    Blog | Mastercard

    How strategic friction lets brands balance security and convenience

    Customers love online shopping for the convenience, but that doesn’t mean they’re willing to sacrifice the security of their transactions.

    Read now
  • Tackling fraud in new and existing customers

    Webinars | Alloy

    Tackling fraud in new and existing customers

    Watch this on demand webinar with Alloy, Ekata and more & learn the latest strategies for fraud prevention for fintechs in banks to stay secure and build trust.

    Learn more
  • Increase your thin file customers with Account Opening API

    Blog

    Increase your thin file customers with Account Opening API

    Customers have hundreds of choices for their banking needs — and once they choose, they aren’t likely to switch. This makes capturing customers early key to achieving revenue goals. While…

    Read now
  • Probabilistic Identity Matching in Customer Experience Management

    Blog

    Probabilistic Identity Matching in Customer Experience Management

    Here at Ekata we offer what is called a probabilistic approach to risk with identity verification. This is different from traditional methods, which are more deterministic. The advantage to using…

    Read now
  • How customer outcomes data powers customer success

    Blog

    How customer outcomes data powers customer success

    How do data driven customer success outcomes impact ecommerce fraud prevention?

    Read now
  • Intersekt 2022 – Fintech fun: We came, we saw, we conquered

    News

    Intersekt 2022 – Fintech fun: We came, we saw, we conquered

    Two days of thought-provoking collaboration and discussion, unlocking the potential of Australia’s fintech market. Having attended the sixth edition of Intersekt in Melbourne, the APAC Ekata team is taking a…

    Read now
  • What do you do when KYC drives consumers away?

    Blog

    What do you do when KYC drives consumers away?

    Intersekt, 2022 Ekata Roundtable In the days of  brick-and-mortar locales, Know-Your-Customer (KYC) was a simple process; the customer was standing in front of you. You could even hold their hand…

    Read now
  • Strike That Balance: Fight Identity Fraud, Provide Seamless Customer Experience

    Blog

    Strike That Balance: Fight Identity Fraud, Provide Seamless Customer Experience

    Intersekt Panel 2022 Asks: What Are the Trade Offs?  “The bar has been raised – and expectations are even higher,” Mastercard’s Vice President of Digital Identity, Matt Bourne When it…

    Read now

Contact Us

Let our team of experts find the product that’s right for you.