As fraudsters become more sophisticated and target businesses even earlier in the transaction process, merchants need to optimise their fraud systems to weed out bad customers and bad transactions alike, without compromising the experience for good customers.
Optimising Fraud Management in the Digital First Economy
Return fraud: What to look for and how to prevent it
As we have detailed in previous posts, as worldwide ecommerce sales continue to grow, ecommerce fraud increasing; with Juniper Research predicting global losses to exceed $48 billion by the end of 2023. One such type of fraud is return fraud and abuse. It’s so prolific that the National Retail Federation (NRF) estimates more than $100 […]
5 best practices to preventing ecommerce fraud in 2024
We have detailed the evolution of ecommerce since the pandemic was first declared, an event that accelerated the adoption of online shopping by five years. Once the dust has settled and the figures are in, global ecommerce fraud loss is expected to reach $48B in 2023, with North American merchants bearing the brunt, expected to […]
What is chargeback fraud?
Chargebacks serve as consumer protection, allowing cardholders to dispute fraudulent or incorrect transactions and receive refunds from their bank. While chargebacks safeguard consumers, they can pose challenges for merchants. At a glance Discusses red flags, like unusual transaction patterns or suspicious email addresses. Highlights why educating customers about policies and using fraud management tools for […]
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