Our customer is a global Fintech company providing a Buy Now, Pay Later (BNPL) payment platform to retailers by offering consumers an installment payment method. Operating in a highly competitive industry that is expected to grow by 41.7% on an annual basis in 2021, they wanted to optimize their onboarding workflow to reduce friction for good customers and block fraudulent and high risk applicants early in the onboarding funnel.
How This Global Buy Now, Pay Later Company Optimized Their Customer Experience While Blocking Fraud
What is chargeback fraud?
Chargebacks serve as consumer protection, allowing cardholders to dispute fraudulent or incorrect transactions and receive refunds from their bank. While chargebacks safeguard consumers, they can pose challenges for merchants. At a glance Discusses red flags, like unusual transaction patterns or suspicious email addresses. Highlights why educating customers about policies and using fraud management tools for […]
Credit card fraud detection: How advanced technology enables more secure transactions
Credit card fraud is a growing problem for both financial institutions and retailers. Fraudsters have grown increasingly adept at obtaining users’ credit card credentials and using them to take over financial accounts, make fraudulent purchases, and initiate chargeback fraud. Article at a glance: Credit card fraud is a significant problem for both financial institutions and retailers, […]
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