How This Global Buy Now, Pay Later Company Optimized Their Customer Experience While Blocking Fraud

Ekata | 8.5.2021 |

Our customer is a global Fintech company providing a Buy Now, Pay Later (BNPL) payment platform to retailers by offering consumers an installment payment method. Operating in a highly competitive industry that is expected to grow by 41.7% on an annual basis in 2021, they wanted to optimize their onboarding workflow to reduce friction for good customers and block fraudulent and high risk applicants early in the onboarding funnel.

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