The Six Goals of Improved Manual Review

Criminals have become exceptionally sophisticated, leaving e-merchants at risk for coordinated fraud attacks. For merchants to survive in a way that maximizes their profitability, they need to re-think and enhance the way they approach manual review. To identify the best tools and processes, fraud and payments managers should be guided by the six goals of improved manual review. All six are geared toward answering one simple question in the most reliable and efficient way possible: Is this person authorized?

In this eBook, learn how manual review can help you serve your best customers quickly, identify more fraud, and improve agent morale.

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