Fight Fraud on Cyber Monday: Urban Outfitters

Featuring Bryan Whitney | Director, Urban Outfitters Contact Center

Part 1 | Oct 19 Part 2 | Oct 26 Part 3 | Nov 2

Join us for Part 3 in our webinar series

As you prep for the busy holiday season, get advice from fraud teams at LEGO, Staples, and Urban Outfitters. This is the last session in our 3-part series.
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Black Friday and Cyber Monday are quickly approaching. Hear firsthand from Bryan to learn how he and his team at Urban Outfitters are preparing for both the increase in online orders and potential fraud including:

  • Things they learned from last holiday season
  • Things they’re doing differently this year
  • Advice, tools, and tips for other fraud managers

About our Guest Speaker

Bryan Whitney | Urban Outfitters
Director, Urban Outfitters Contact Center

Bryan Whitney has 28 years of experience in Retail Operations, Contact Center and Fraud Prevention. His responsibilities include Global Contact Center Operations and Fraud Prevention for Anthropologie, Urban Outfitters, Free People, BHLDN & Terrain brands.

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Watch the Urban Outfitters recording



More Webinars

Watch the recording of Part 1 with LEGO >>
Watch the recording of Part 2 with Staples >>




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