Category: Manual Review
Essential considerations for small businesses moving online
For any small business owner looking to expand their presence online, one pressing question looms – how can you protect your business from fraud without creating unnecessary friction for customers?
Financial services in APAC and SEA: Reviewing (and optimising!) manual review.
Asia Pacific (APAC) has the highest-growing fintech industry in the world with some of the biggest players in the region. Despite over 41% of the top 100 global fintech innovators originating from the region, when it comes to digital transformation and technology adoption, financial service institutions across APAC are still very much in the incremental stage. This is especially the case […]
A behind-the-scenes look into reason codes and how they fuel Pro Insight
Under the hood of Pro Insight is the Identity Engine, a key competitive differentiator across all Ekata products. But what exactly is it? A combination of sophisticated data science and machine learning, the Identity Engine combines two powerful and proprietary datasets. Our Identity Graph and Identity Network provide unique and valuable insights that allow businesses […]
What is deep linking & how can it improve Manual Review efficiency
Manual review tools are an essential component of fraud prevention and identity verification, enabling trained analysts to review individual transactions and identify any anomalies or red flags that automated systems may have missed. Unfortunately, integrating a manual review tool into existing workflows can be a challenging task, especially for teams lacking in dedicated technology and […]
Learn Best Practices for Graph-Based Identity Databases
Determining the legitimacy or risk of the identities behind a transaction during manual review can require multiple internal and external tools. The process is investigative by nature from basic checks like validating a person’s address to more advanced research to find a missing link between a name and address. Manual review agents need access to […]