Category: Pro Insight

Read and learn about Ekata Pro Insight; an identity review solution to assess identity risk, approve good transactions and investigate fraud on a global scale below.

Global Identity Verification

Global risk assessment 101: The importance of international data in identity verification and fraud prevention

After 20 years of being at the forefront of identity data, we’re still tackling the toughest of data dilemmas to help companies solve their global risk assessment and international identity verification challenges. These challenges have increasingly become more complex as the world’s digital and mobile modes of operation go global. Balancing a great customer experience with […]

5.25.2023

Identity Engine

A behind-the-scenes look into reason codes and how they fuel Pro Insight

Under the hood of Pro Insight is the Identity Engine, a key competitive differentiator across all Ekata products. But what exactly is it? A combination of sophisticated data science and machine learning, the Identity Engine combines two powerful and proprietary datasets. Our Identity Graph and Identity Network provide unique and valuable insights that allow businesses […]

3.28.2023

Identity Verification

What is deep linking & how can it improve Manual Review efficiency

Manual review tools are an essential component of fraud prevention and identity verification, enabling trained analysts to review individual transactions and identify any anomalies or red flags that automated systems may have missed. Unfortunately, integrating a manual review tool into existing workflows can be a challenging task, especially for teams lacking in dedicated technology and […]

3.24.2023

Ekata

The Importance of Trust (and Safety) in the Digital Marketplace

Building and maintaining trust is paramount to online marketplaces, which are often tasked with safeguarding the lives and property of their customers. Accordingly, the ramifications of losing that trust can be steep. In a 2021 PwC survey, 44% of consumers said they stopped buying from a company due to a lack of trust. People want […]

11.2.2022

Ekata

New Updates to the Ekata Deep Link Builder

We’re very excited to share some new and exciting updates to our Pro Insight Deep Link Builder! Deep Link Builder allows Pro Insight customers to perform Identity Review and Merchant Review queries with zero development effort. Deep Link Builder allows for simple mapping to most eCommerce, order-management, or fraud systems to expedite manual reviews. The […]

6.3.2021

Ekata

New Feature in Pro Insight: Network Risk

We researched and assessed the needs of our users to ensure this release would provide absolute value and are extremely excited that with the Network Risk panel, Pro Insight is now the only manual review solution that enables agents to investigate both the validity of identity elements as well as activity and usage patterns of […]

6.4.2020

Ekata

How to Clean up your Database

Are you experiencing a situation where your database is starting to become useless because so many records are outdated? When an organization begins a database, typically of customers or clients, it is always with the great intention of staying organized and tracking of customer records. But like many organizations, you may have amassed thousands upon […]

11.25.2019

Ekata

Pro Insight Reviews Orders Faster and More Accurately

It’s all about speed and accuracy these days. Consumers want their packages as soon as possible, and on the flip side, manual review agents need to review orders faster than ever before while balancing accuracy and efficiency. So as digital commerce continues to evolve and become more popular, it’s imperative to arm manual review agents […]

8.16.2019

Ekata

Gauge Identity Quality with Attribute Volatility - Ekata Pro Insight

Attribute Volatility – the number of times an attribute of an identity has changed in recent transactions Examples of the attribute volatility: The provided phone number has been seen with 27 different primary addresses, 32 different secondary addresses, 50 email addresses, and 81 IP addresses in the past 90 days The provided primary address has […]

5.17.2019