Category: Manual Review

Ekata

New Feature in Pro Insight: Network Risk

Today, Ekata released our latest feature to Pro Insight: the new Network Risk panel. We researched and assessed the needs of our users to ensure this release would provide absolute value. We invited a subset of our user base to spend a month partnering with us on surveys, interviews, and beta testing. We’re extremely excited […]

6.4.2020

Ekata

How to clean up your database

Are you experiencing a situation where your database is starting to become useless because so many records are outdated? When an organization begins a database, typically of customers or clients, it is always with the great intention of staying organized and tracking of customer records. But like many organizations, you may have amassed thousands upon […]

11.25.2019

Ekata

Network Insights 3-bar Risk Indicators

Our manual review tool, Pro Insight, now includes network insights as another layer of predictability, to better understand the customer behind a transaction. These proprietary network insights are derived from historical transactions and feedback data from our global risk conglomerate of thousands of customers. Within Pro Insight, you’ll find the network insights panel below the […]

6.20.2019

Ekata

Network Insights: Volatility (Part 3 of 3)

In part 3 of this blog series, we’re sharing more details about the volatility attribute within the network insights panel of Pro Insight. If you missed part 1 and part 2, read those first. As one of the three signals, volatility helps provide a complete picture of the activity our network has seen related to […]

5.17.2019

Ekata

Network Insights: Velocity (Part 1 of 3)

Last week, we released a new feature in Pro Insight, our manual review solution, called network insights. Network insights provides users valuable signals that are a layer deeper than traditional linkages or match statuses. Network insights are derived from our proprietary Identity Network of historical transactions and feedback (outcome) data from our global risk conglomerate […]

5.9.2019

Ekata

Introducing Network Insights in Pro Insight

Less than a year ago we launched Pro Insight – the top global manual review solution on the market. Since then, our customer base has grown 78 percent (yes, its true!) and we now have over 14 thousand Pro Insight review agents in 35 countries across 5 continents. And we continue to innovate Pro Insight […]

5.1.2019

Ekata

Pro Insight - 2018 highlights

With over 1.2B Pro Insight searches performed in 2018, Pro Insight had its fastest growing year yet From the launch of a new interface to major strides in our global reach, 2018 was a pivotal year for Pro Insight. The market-driven manual review tool saw exponential growth in both its functionality and market adoption as […]

2.21.2019

Ekata

Manual review agents leverage Pro Insight on a record breaking day for eCommerce

Thanksgiving Day 2018 was the fastest growing day for eCommerce sales in history. In the anticipation of more consumers than ever turning to online shopping to avoid the crowds of brick-and-mortar stores, manual review teams geared up to expedite good transactions and fight fraud at unheard-of volumes this holiday season. According to a survey recently […]

12.13.2018

Ekata

Prepping for Black Friday, Cyber Monday, and the 2018 Holiday Season

The holiday season means dollar signs for e-commerce retailers as well the fraudsters who target them. According to the National Retail Federation, sales in November and December can represent up to 30% of a retailer’s annual business. The NRF expects holiday retail sales in November and December to increase between 4.3 and 4.8 percent over […]

11.21.2018