Author: Ekata

Fintech Fun We Came We Saw We Conquered Intersekt

Ekata

Intersekt 2022 - Fintech Fun: We Came, We Saw, We Conquered

Two days of thought-provoking collaboration and discussion, unlocking the potential of Australia’s fintech market. Having attended the sixth edition of Intersekt in Melbourne, the APAC Ekata team is taking a deep breath. What a wild two days of networking, panels, workshops, roundtables, and expert presentations. It is clear that the meteoric run of the Australian […]

11.15.2022
Mastercard Cyber & Security Summit 2022: Roundtable Round-Ups

Ekata

Mastercard Cyber & Security Summit 2022: Roundtable Round-Ups

Cyber criminals know no borders; their modes and methods are ever-evolving. This is why collaboration should be an industry priority. We have just hosted the inaugural Mastercard Cyber and Security Summit in Australia, held in both Melbourne and Sydney. We invited industry professionals across ecommerce, financial services, fintech, and digital payments to come together and […]

11.14.2022
What Do You Do When KYC Drives Consumers Away

Ekata

What Do You Do When KYC Drives Consumers Away?

Intersekt, 2022 Ekata Roundtable In the days of  brick-and-mortar locales, Know-Your-Customer (KYC) was a simple process; the customer was standing in front of you. You could even hold their hand as they opened an account, if you so wished. No one was frustrated by multiple captcha codes and biometric scanning requirements, abandoning the checkout process. […]

11.8.2022
Fight Identity Fraud, Provide Seamless Customer Experience

Ekata

Strike That Balance: Fight Identity Fraud, Provide Seamless Customer Experience

Intersekt Panel 2022 Asks: What Are the Trade Offs?  “The bar has been raised – and expectations are even higher,” Mastercard’s Vice President of Digital Identity, Matt Bourne When it comes to seamless, immediate customer experience, consumers have been spoiled for some time now. Streaming services, car-share rides, or pizza delivery not up to scratch? […]

11.1.2022
Consumer Trust in eCommerce and the Digital Economy: Panel Wrap-Up – Mastercard Cyber Security Summit

Ekata

Surviving and Thriving the Digital Economy: Panel Wrap-Up - Mastercard Cyber Security Summit

September was a solid month for cyber security. Mere weeks after hosting the inaugural Mastercard Cyber and Security Summit in both Melbourne and Sydney, one of the largest cyber attacks in Australia’s history took place. As talks of reforms are being had in the wake of such a ransomware attack, one thing is clear. Consumer […]

10.23.2022
Australia iMedia Online Retail Summit 2

Ekata

Is your Fraud Team Ready for the Holiday Season?

In Conversation with Ekata and Click Frenzy at Australia’s iMedia Online Retail Summit, 2022. If anyone knows the power of preparation ahead of a busy sales season, it’s Grant Arnott, the cyber-sale pioneer behind Click Frenzy. Ekata’s James Sibbick sat down with Arnott at the iMedia Online Retail Summit. Together, they asked the room: is […]

10.13.2022
Cybersecurity and Intelligence

Ekata

Mastercard’s Inaugural Cyber & Security Summit Peaks in Melbourne & Sydney

No matter the industry, from ecommerce, digital payments, fintech, or financial services, cybersecurity concerns are ubiquitous. Collaboration is an industry priority. Fortunately, the omnipresence of cyber crime is one of the strongest cybersecurity tools we have, as we can jointly leverage and grow from our experiences. As we come down from our inaugural Mastercard Cyber […]

10.10.2022
Loyalty program abuse

Ekata

3 Steps to Prevent Promo Abuse and Loyalty Program Fraud

Did you know that 49% of ecommerce businesses have experienced an increase in promo abuse since 2020? Meanwhile, loss from direct and indirect loyalty program fraud is increasing at an alarming rate, currently estimated at $1B each year. What is Promo Abuse and Loyalty Program Fraud? Loyalty program fraud happens when a customer is abusing […]

9.26.2022
Ekata Presents Frictionless Experiences for Customers in Sydney

Ekata

The Data Driven Distinction in 2022: Ekata at the Online Retail Expo in Sydney

Ekata’s Director of Business Development James Sibbick presented the following statistic on frictionless experiences: 92% of consumers expect a fast, frictionless experience – while also getting one that is as trustworthy and secure as possible. He reminded us all that the number could well be out of date; if anything, it’s higher. Consumer expectations are […]

8.24.2022

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